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Legal notice

AARAKSHAA ENTERTAINMENTS LIMITED (Company No: 9356849)
NZBN: 9429052982330
Registered Office: 573 Birchs Road, Lincoln, 7608, New Zealand
Incorporation Date: 15 July 2025

1. Ticket Validity

Tickets are valid only for the specific event, date, and time indicated at the time of purchase. All ticket sales are final. No refunds, exchanges, or transfers are permitted once a ticket is confirmed.

2. Cancellations & Changes

All purchases are strictly non-refundable. AARAKSHAA ENTERTAINMENTS LIMITED does not accept changes or cancellations initiated by customers.
If an event is canceled or rescheduled by AARAKSHAA ENTERTAINMENTS, alternative arrangements may be offered at the company's discretion; however, no refunds will be issued.

3. Admission Requirements

Admission is subject to venue rules and policies, including age restrictions or identification checks. Attendees must comply with all directions issued by venue staff.

4. Code of Conduct

All guests must behave respectfully and appropriately at all times. AARAKSHAA ENTERTAINMENTS reserves the right to refuse entry or remove any person whose behavior is deemed disruptive or inappropriate, without refund or compensation.

5. Anti-Piracy Policy

Recording of any kind during screenings is strictly prohibited, including but not limited to use of phones, cameras, or smartwatches.
Security staff may enforce this policy actively. Any person caught recording (or attempting to record) content will be immediately removed and may face prosecution.
By attending, guests acknowledge and agree to comply with these anti-piracy rules.

6. Limitation of Liability

AARAKSHAA ENTERTAINMENTS LIMITED is not liable for any personal injury, loss, theft, or damage to property sustained during any event.

7. Privacy Notice

Personal data collected during booking or registration will be used solely for event-related communications and handled in line with our Privacy Policy.

8. Force Majeure

We shall not be held responsible for any delay, cancellation, or disruption caused by events beyond our control, including but not limited to:

  • Natural disasters
  • Technical failures
  • Public health emergencies
  • Industrial actions or strikes

9. Film Classification Ratings (New Zealand)

All events will comply with New Zealand’s official film classification system. Guests are required to adhere to these classifications:

Rating Description
GSuitable for general audiences
PGParental guidance recommended
MSuitable for mature audiences 16+
RP13Restricted to ages 13+ unless with a parent or guardian
RP16Restricted to ages 16+ unless with a parent or guardian
R13Restricted to persons 13 and over only
R15Restricted to persons 15 and over only
R16Restricted to persons 16 and over only
R18Restricted to persons 18 and over only
EExempt from classification

10. Purchase of Products or Services

By purchasing tickets, products, or services from AARAKSHAA ENTERTAINMENTS LIMITED, you agree to these Terms & Conditions and our Terms of Use.
Persons under 16 years of age must have a parent or guardian's permission to make any purchases.

11. Classification Compliance

Guests must not purchase or attend screenings for films they (or their companions) are legally restricted from viewing.
We reserve the right to request valid photo ID to verify age and deny entry if legal requirements are not met.

12. Cinema Policies

Venue-specific policies may apply, including:

  • Dress codes
  • Entry conditions
  • Responsible service of alcohol
  • Prohibited use of cameras or audio/video equipment in screening areas

13. Food & Beverage Policy

Only bottled water may be brought into the cinema. Outside food or drinks are not permitted.
AARAKSHAA ENTERTAINMENTS venues may offer a selection of dietary-friendly options including dairy-free, vegan, and low-gluten items. For any special requirements, please contact the cinema directly in advance.